Support

Something not working? Let us know and we'll help you fix it.

Use Send Feedback in Settings to send us feedback and support requests directly from the app.

Or email us at support@eigin.ai.

What to include

If you email us, please include:

  • What you were trying to do and what went wrong.
  • Your device and operating system.
  • Your app version, in Settings → About.
  • The model you were using.

Avoid sending us your conversations if you can.

If logging is enabled, export your logs from Settings → Advanced → Logging → Export Log and attach them to your email.

Other ways to reach us

Join our Matrix chat, or report a bug.

For anything that isn't a support request, see our contact page.